Uncategorized The Chatbot That Forgot What the Customer Just Told It A customer told our support chatbot their order number in the second message of…
Uncategorized Timeouts, Retries, Fallbacks: The Unglamorous Work of Shipping AI in Production The feature demoed perfectly for six weeks. Then, on a Tuesday, our model provider…
Uncategorized Prompt Injection Isn’t a Future Problem — It’s Already in Your Logs We found the first real prompt injection attempt in our logs eleven days after…